Returns & Exchanges

At Town Team, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return and exchange policy for all unworn items. If your order doesn't meet your expectations, our dedicated team is here to ensure a smooth resolution.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal or visit our 'Order History' page to select the items you wish to return and receive a unique Return Authorization number.

• 2.
  Package Your Items

  Place the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.

• 3.
  Ship the Package

  Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location or Town Team retail storefront.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.